Sevin Travels, LLC
335 S. Combs Ave.
Fayetteville, Arkansas 72701

Effective Date: [Insert Date]
Last Updated: [Insert Date]

At Sevin Travels, LLC ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our travel services, visit our website, or communicate with us.

By using our services or providing us with your information, you consent to the practices described in this Privacy Policy.

We collect various types of personal information to provide you with exceptional travel experiences and services:

• Full legal name
• Email address
• Phone number
• Mailing address
• Date of birth
• Passport information (number, issue/expiration dates, nationality)
• Government-issued ID information

• Travel preferences and interests
• Dietary restrictions and food allergies
• Medical information relevant to travel (allergies, medications, mobility needs, medical conditions)
• Emergency contact information
• Special accommodation requests

• Payment card information (credit/debit card numbers, expiration dates, security codes)
• Billing address
• Payment history and transaction details

• Email correspondence
• Phone call records
• Feedback and survey responses
• Marketing preferences

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Geographic location data

We use your personal information for the following purposes:

• Booking and confirming flights, hotels, tours, transportation, yacht charters, and other travel arrangements
• Processing payments and managing billing
• Communicating trip details, itineraries, and updates
• Coordinating with travel service providers on your behalf
• Handling special requests and accommodations

• Responding to inquiries and customer service requests
• Sending booking confirmations and travel documents
• Providing pre-trip and post-trip information
• Notifying you of changes to travel plans or services

• Sending newsletters about travel destinations and special offers
• Sharing promotional materials and travel inspiration
• Informing you of new services and trip opportunities
• You must opt-in to receive marketing communications and may opt-out at any time

• Analyzing customer preferences and travel trends
• Improving our website and customer experience
• Developing new travel programs and services
• Conducting customer satisfaction surveys

• Complying with legal obligations and regulations
• Protecting against fraud and unauthorized transactions
• Ensuring traveler safety during trips
• Resolving disputes and enforcing our agreements

We share your personal information only as necessary to provide our services and fulfill legal obligations:

We share relevant information with third parties necessary to arrange your travel, including:

• Hotels and accommodations
• Airlines and transportation companies
• Tour operators and local guides
• Yacht brokers and charter companies
• Restaurants and activity providers
• Travel insurance companies

These providers need your information to deliver the services you've booked. We share only the information necessary for them to perform their services.

We use secure third-party payment processors (including Stripe and PayPal) to process your payment transactions. These providers have their own privacy policies governing how they handle your financial information.

We may disclose your information when required by law, including:

• Responding to subpoenas, court orders, or legal processes
• Complying with government or regulatory requests
• Protecting our legal rights and property
• Investigating fraud or security issues
• Protecting the safety of our clients, employees, or others

We may share your information with other parties when you explicitly consent to such sharing.

We do not sell your personal information to third parties for their marketing purposes.

Cookies are small text files stored on your device when you visit our website. They help us understand how you use our site and improve your experience.

Our website uses analytics tools to collect information about website usage:

• Google Analytics: Tracks website traffic, user behavior, and demographics
• GoDaddy Analytics: Monitors website performance and visitor statistics

These tools collect information such as:

• Pages visited and time spent on our site
• How you arrived at our website
• Your approximate geographic location
• Device and browser type

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies
• Delete all cookies when you close your browser

We take the security of your personal information seriously and implement multiple safeguards:

• Restricted Access: Only authorized personnel who need access to perform their job duties can access your information
• Secure Login Systems: We use dedicated, secure accounts for managing client data
• HTTPS Encryption: All data transmitted through our website and forms is encrypted using HTTPS protocol
• Minimal Data Collection: We only collect information essential for providing our services
• Regular Monitoring: We regularly review activity logs and monitor for suspicious behavior
• Secure Payment Processing: Payment information is processed through PCI-compliant payment processors
• Ongoing Updates: We stay informed about the latest security best practices and implement updates as needed

Please help us protect your information by:

• Keeping your login credentials confidential
• Using strong, unique passwords
• Not sharing sensitive information via unsecured email
• Notifying us immediately if you suspect unauthorized access to your account

While we implement strong security measures, please understand that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Active Trip Planning: We retain your information throughout the booking process and duration of your trip
• Post-Trip Period: After your trip is completed, we retain your information for up to three (3) months for customer service purposes, to address any issues, and to process any related transactions
• After Three Months: We delete or anonymize your personal information unless we have a legal obligation to retain it longer (such as for tax, accounting, or legal compliance purposes)
• Marketing Preferences: If you've opted in to receive marketing communications, we will retain your contact information until you opt out

We may retain certain information longer when required by law or to:

• Comply with legal, tax, or accounting requirements
• Resolve disputes or enforce our agreements
• Protect against fraudulent or illegal activity

You have several rights regarding your personal information:

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request a copy of your data in a commonly used format

• Opt-In Required: We only send marketing emails to individuals who have explicitly opted in
• Easy Opt-Out: Every marketing email includes an unsubscribe link
• You may also opt out by contacting us directly at [insert email]
• Opting out of marketing does not affect transactional communications related to your bookings

You may request that we delete your personal information, subject to:

• Legal obligations to retain certain information
• Ongoing business relationships or pending transactions
• Our legitimate business interests in maintaining records

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information we collect, use, and share
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (note: we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

If you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe as required by applicable law.

Sevin Travels does not knowingly collect personal information from children under the age of 13 without parental consent. Our services are intended for adults booking travel for themselves or their families. If a parent or guardian is booking travel that includes a minor, the adult is responsible for providing the minor's information and consenting to its use as described in this Privacy Policy.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

Sevin Travels is based in the United States and operates primarily under U.S. law. When you provide us with personal information, that information may be processed and stored in the United States or other countries where our service providers operate.

Data protection laws in the United States and other countries may differ from those in your country of residence. By using our services, you consent to the transfer of your information to the United States and other countries as necessary to provide our services.

For travelers from the European Union or other jurisdictions with specific data protection requirements, we will take appropriate steps to ensure your information receives adequate protection.

Our website may contain links to third-party websites, services, or social media platforms. This Privacy Policy applies only to Sevin Travels. We are not responsible for the privacy practices of third-party websites or services.

We encourage you to review the privacy policies of any third-party sites you visit. Third-party travel service providers (hotels, airlines, tour operators, etc.) have their own privacy policies governing their collection and use of your information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you of material changes via email or prominent notice on our website
• Post the revised policy on our website

Your continued use of our services after changes become effective constitutes your acceptance of the revised Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Sevin Travels, LLC
335 S. Combs Ave.
Fayetteville, Arkansas 72701

Email: [Insert Email Address]
Phone: [Insert Phone Number]
Website: [Insert Website URL]

We are committed to addressing your privacy concerns and will respond to your inquiry as promptly as possible.

By using Sevin Travels' services, submitting information through our website or forms, or engaging with us in any capacity, you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to our collection, use, and sharing of your information as described herein.

If you do not agree with this Privacy Policy, please do not use our services or provide us with your personal information.

Thank you for trusting Sevin Travels with your travel dreams. We are committed to protecting your privacy while creating unforgettable travel experiences.